Course handoutLife and communication
Social skills and connection
Everyday social skills, written with people living with psychosocial disability in mind, and open to everyone.
Theory and discussion only · Community education, not accredited training
This course is community education. It isn’t therapy or a clinical program, and it doesn’t replace advice or support from your health professionals or support team.
Key takeaways
- 01Connection looks different for everyone. You choose who, how and how fast.
- 02Your story is yours. You decide whether, when and how much to share.
- 03Small steps count. A short chat or a quick message can be the start of something.
In this course
01Connection, your way
- Close connections: family and friends who care about you.
- Everyday connections: people you see often, like a neighbour or café worker.
- Group connections: people who share a club, faith, culture or cause with you.
- Your strengths and interests are a good place to start.
02Starting, keeping and ending a conversation
- Start: “Hi, I’m Sam. Is this your first time here?”
- Keep going: “What did you like about it?”
- Share a little: “I tried that recipe too.”
- Finish: “I’d better head off. It was nice to chat.”
- You can end a conversation whenever you need to.
03Understanding others and being understood
- Check the meaning: “Do you mean…?”
- Ask for what helps: “Could you say that again a bit slower?”
- Take your time: “Let me think about that.”
- Ask people what name they’d like you to use.
04Your story, your choice: sharing and privacy
- Before you share, you might ask: who needs to know, and what would help?
- At work, sharing can open a conversation about changes that help, like more flexible hours.
- The Disability Discrimination Act 1992 covers psychosocial disability, including disability a person had in the past.
- The Act applies across much of public life, such as work, study, housing, shops and services. There are some exceptions.
05Boundaries and tricky moments
- Take a break: “I need a few minutes. Can we talk later?”
- Disagree kindly: “I see it another way.”
- Repair: “I didn’t mean it that way. Sorry.”
- Say no: “I’d rather keep that private.”
- Talk it over with someone you trust.
06Building and keeping connections
- Start with something you already enjoy.
- Look for groups run by trusted organisations, with trained leaders, clear group rules and respect for privacy.
- Meet new people in a public place at first.
- If one thing doesn’t suit you, try another.
- A short message to someone you know is a real step too.
Talk it over
- What does connection mean to you?
- What are some easy ways to start or finish a chat with someone you see often?
- What might someone weigh up before deciding whether to share personal information?
- Where in your community could people meet others who share their interests?
Reflect
Think of a time you felt connected to someone. What helped?
What is one small step you could take towards a connection that matters to you?
Further reading
- healthdirect Australia — Loneliness and isolationhttps://www.healthdirect.gov.au/loneliness-isolation-mental-health
- Better Health Channel (Victorian Department of Health) — Strong relationships, strong healthhttps://www.betterhealth.vic.gov.au/health/healthyliving/Strong-relationships-strong-health
- NSW Health — What is psychosocial disability?https://www.health.nsw.gov.au/mentalhealth/psychosocial/foundations/Pages/psychosocial-whatis.aspx
- JobAccess (Australian Government) — Talking about your disability at workhttps://www.jobaccess.gov.au/people-with-disability/talking-about-your-disability-work
- Australian Human Rights Commission — What is disability discrimination?https://humanrights.gov.au/know-your-rights/rights-of-individuals/disability-rights/what-is-disability-discrimination
- SANE Australia — Peer supporthttps://www.sane.org/information-and-resources/facts-and-guides/peer-support
- Ending Loneliness Together — What to do if you feel lonelyhttps://endingloneliness.com.au/wp-content/uploads/2024/01/What-to-do.pdf
Official guidance can change — always check the source.